Join Mercier Consultancy MD for an exciting opportunity as a Norwegian Speaking professional in Sofia, Bulgaria! We are dedicated to providing comprehensive support to our Norwegian-speaking clients, and we are covering all relocation expenses to bring you to this vibrant city. This role offers the chance to experience a unique culture while advancing your career in a collaborative environment.
Key Responsibilities - Effectively manage incoming inquiries from Norwegian-speaking clients across various channels.
- Provide thorough assistance with job-related queries, ensuring a high level of customer satisfaction.
- Help clients navigate our services and offerings, ensuring clear communication and understanding.
- Maintain accurate records of client interactions and inquiries in our CRM system.
- Collaborate with team members to support initiatives and improve overall service delivery.
- Stay knowledgeable about industry developments and client-specific challenges to provide proactive solutions.
Requirements - Fluency in Norwegian (both written and spoken); proficiency in English is advantageous.
- Experience in customer service, recruitment, or a related field is preferred.
- Strong communication skills, with the ability to interact effectively with diverse client bases.
- Problem-solving mindset with a focus on client satisfaction.
- Proficiency in CRM systems and basic office software applications.
- Ability to thrive in a fast-paced work environment while maintaining attention to detail.
- A willingness to relocate to Sofia, Bulgaria, with relocation costs fully sponsored.
- A keen interest in exploring Bulgarian culture and lifestyle is encouraged.
Benefits- Competitive Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Private Gym
- And Much More....