Mercier Consultancy MD is thrilled to announce an exciting opportunity for Norwegian-speaking professionals looking to work in Greece! We're offering roles that come with a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a vibrant culture while engaging with clients in a dynamic work environment.
Key Responsibilities - Provide exceptional customer service to Norwegian-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding products, services, and other related concerns.
- Document all interactions accurately in our CRM system to ensure a high-quality customer experience.
- Troubleshoot and resolve customer issues promptly and effectively, fostering satisfaction and loyalty.
- Collaborate with team members to enhance service delivery and address any operational challenges.
- Stay updated on company products and industry trends to provide valuable information to clients.
Requirements - Fluency in Norwegian (both written and spoken) is essential; proficiency in English is a plus.
- Experience in customer service or similar roles is highly desirable.
- Excellent communication and interpersonal skills with a strong dedication to customer satisfaction.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM platforms and customer support software is advantageous.
- A proactive and positive mindset towards problem-solving.
- Willingness to relocate to Greece with all relocation expenses fully covered.
Benefits - Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...