Norwegian Speaking Consultant for Online Payment Solutions Department In Greece

Mercier Consultancy is excited to offer a unique opportunity for a Norwegian Speaking Consultant to join our Online Payment Solutions Department located in Greece. In this important entry-level role, you will assist our Norwegian-speaking clients in optimizing their online payment processes, ensuring they receive the guidance and support necessary for successful transactions.

As a consultant, you will engage directly with clients, providing tailored solutions that address their specific needs. Your focus on exceptional customer service will help to build lasting relationships and enhance client satisfaction in an international environment.
Responsibilities

• Assist Norwegian-speaking clients with inquiries related to online payment solutions
• Provide training sessions on system functionalities and best practices for efficient payment processing
• Quickly troubleshoot client issues and deliver effective resolutions
• Document all client interactions and maintain accurate records of support requests
• Collaborate with team members to resolve complex client challenges
• Collect and implement feedback from clients to improve service offerings
• Stay updated on industry trends and advancements in online payment technology

Requirements

• Fluency in Norwegian and English, both written and spoken
• Strong communication skills for effective client engagement
• A customer-centric mindset with a commitment to high-quality service delivery
• Basic understanding of online payment systems is advantageous but not mandatory
• Effective problem-solving skills and a proactive approach to client support
• A team player ready to thrive in a dynamic, multicultural environment
• Previous experience in customer service or a related role is beneficial but not essential

Benefits

• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...