Norwegian Account Manager

About the job Norwegian Account Manager
Role: Account Manager (Norwegian-speaking)Location: MalagaStart: ASAPIndustry: HospitalityContract: Full-time, hybridLanguages: Norwegian + English

Overview

We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.

Key Responsibilities

• Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.
• Act as the main point of contact for Norwegian-speaking accounts.
• Support clients with product knowledge, service updates, and operational needs.
• Analyze account performance, identify growth opportunities, and propose solutions.
• Coordinate with internal departments (operations, marketing, finance, customer support).
• Prepare reports, forecasts, and account development plans.
• Ensure service excellence and adherence to SLAs.
• Manage escalations and provide solutions promptly and professionally.

Requirements

Essential

• Native or fluent Norwegian + strong English
• Experience in account management, customer success, or B2B environments
• Excellent communication and negotiation skills
• Strong organizational ability and attention to detail
• Ability to work Monday-Friday, 09:00-18:00
• Customer-centric mindset and positive attitude

Preferred

• Experience in the hospitality or travel industry
• CRM skills (Salesforce, HubSpot, or similar)

Work Conditions

• Hybrid model (office + remote work)
• Schedule: Monday to Friday, 09:00-18:00

Benefits

• Private medical insurance
• €500 relocation bonus for candidates moving to Malaga
• International work environment
• Growth and career development opportunities