Work in Greece - Norwegian Customer & Partner Support Role

Are you fluent in Norwegian and passionate about helping customers and business partners? Would you like to live in Greece while working in a dynamic international environment, with the flexibility to work on-site in Athens or remotely from anywhere in Greece?

We are looking for Norwegian-speaking Customer Service and Partner Support Representatives to join our growing team. You will support end-users and business partners of a leading online food delivery and quick commerce platform, ensuring high-quality service and a seamless experience.

This is a unique opportunity to gain international experience, develop your career in customer support, and enjoy life in one of Europe's most vibrant countries.
Your Responsibilities

Customer Service:

• Handle customer inquiries via chat, email, and phone
• Assist with questions about orders, deliveries, and platform usage
• Ensure high-quality customer experiences by following internal procedures
• Participate in 10 days of paid training followed by on-the-job nesting in production

Partner Service:

• Support restaurants and business partners via chat, email, and phone
• Provide technical and operational guidance to ensure smooth platform operations
• Maintain high-quality interactions and follow internal guidelines
• Participate in 15 days of paid training followed by on-the-job nesting in production

Both Roles:

• Apply professional judgment and maintain customer satisfaction
• Collaborate with team members to improve workflows and service quality
• Be open to future cross-training opportunities between Customer Service and Partner Service

Requirements

• Fluent Norwegian (spoken and written)
• Very good English skills
• Excellent communication and problem-solving skills
• Strong attention to detail and empathy for customers and partners
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and in a team
• Previous experience in customer service, call centers, or support roles is a plus
• Willingness to take phone calls and handle sensitive inquiries
• Proactive mindset and eagerness to learn

Benefits

• Flexible work options: on-site in Athens or remote anywhere in Greece
• Full relocation package for Athens-based employees: flight, temporary accommodation, and housing support
• Competitive monthly salary plus two additional salaries per year
• Paid training and onboarding (10-15 days depending on role)
• Health insurance and additional benefits
• International work environment with colleagues from across Europe
• Free online Greek language courses
• Modern offices in Athens with comfortable break areas
• Career development opportunities and internal mobility
• Social events and community initiatives

Experience Life in Greece

Greece offers a Mediterranean lifestyle with sunshine most of the year, delicious food, rich culture, and easy access to stunning islands for weekend trips. Whether you choose Athens, a coastal town, or an island, you'll enjoy affordable living, incredible scenery, and a welcoming international community.

Ready to start your Norwegian-speaking career in Greece?
Apply today and join our Customer and Partner Support team!