Norwegian Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Norwegian Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected and forward-thinking international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we are committed to delivering a seamless, supportive, and transparent recruitment experience. At Mercier Consultancy Group, we don't just find you a job - we help you build a career you are truly proud of.
Job Overview

We are currently seeking a highly motivated and detail-oriented Norwegian Speaking Digital Trust and Safety Analyst to join a dynamic, internationally diverse team based on-site in Sofia, Bulgaria. This is an outstanding opportunity for Norwegian-speaking professionals looking to advance their careers within the fast-paced and ever-evolving social media industry, where your language skills and analytical mindset will directly contribute to creating safer, more trustworthy online environments. If you are passionate about digital safety, content integrity, and social media platform governance, this Norwegian Speaking Digital Trust and Safety Analyst position in Bulgaria could be the career-defining move you have been waiting for.
Key Responsibilities

• Review, assess, and moderate user-generated content on social media platforms in Norwegian, ensuring full compliance with established community guidelines, platform policies, and legal standards.
• Identify, investigate, and escalate potentially harmful, abusive, or policy-violating content, including misinformation, hate speech, graphic material, and fraudulent activity across social media channels.
• Analyse patterns of suspicious behaviour and coordinated inauthentic activity on social media platforms, providing detailed reports and actionable insights to the Trust and Safety leadership team.
• Collaborate closely with cross-functional teams including legal, policy, and product departments to continuously improve content moderation frameworks and digital safety protocols within the social media environment.
• Maintain accurate and comprehensive case documentation, tracking decisions and outcomes in internal content management systems to ensure consistency and accountability.
• Stay up to date with the latest developments in social media trends, emerging digital threats, cybersecurity risks, and evolving online safety regulations relevant to the Norwegian-speaking market.
• Provide culturally informed, context-sensitive analysis of Norwegian-language content, applying a deep understanding of Norwegian cultural nuances, regional expressions, and online community behaviour.
• Participate in ongoing training sessions, quality calibration exercises, and knowledge-sharing initiatives to ensure the highest standards of trust and safety performance are consistently maintained.

Requirements

• Native or fluent Norwegian language proficiency (both spoken and written) is essential for this role, as you will be reviewing and analysing Norwegian-language content on a daily basis.
• A valid EU passport is mandatory for employment eligibility and relocation processing purposes.
• A genuine interest in digital safety, online content moderation, social media governance, or a related field within the technology or media industry.
• Strong critical thinking, analytical, and problem-solving skills with the ability to make sound, well-reasoned judgements under pressure and within defined timeframes.
• Excellent attention to detail, with the resilience and professionalism to handle sensitive, graphic, or disturbing content in a responsible and objective manner.
• Proficiency in English (written and spoken) to a professional working level, enabling effective communication within a multilingual, international team environment.
• Previous experience in content moderation, trust and safety, customer support, or a related digital media role is considered a strong advantage, though motivated candidates without prior experience are also encouraged to apply.

Benefits
What We Offer

• Competitive Monthly Salary, benchmarked to reflect your expertise and the premium nature of this Norwegian-speaking role in the social media industry.
• Fully Paid, Comprehensive Training Programme to ensure you are thoroughly prepared and confident before commencing your role.
• Private Health Insurance, providing you with full peace of mind throughout your employment.
• Fully Paid Relocation Package, including your return flight to Sofia, airport transfer, and hotel accommodation upon arrival - so your move to Bulgaria is entirely stress-free.
• Monthly Performance Bonus, rewarding your dedication, quality output, and contribution to team success.
• €1,500 Signing Bonus (one-time payment) awarded exclusively to new hires joining Mercier Consultancy Group.
• A structured career development pathway within a global, innovative, and people-first organisation operating at the cutting edge of the social media and digital trust industry.
• And Much More, including team events, wellbeing initiatives, and a vibrant multicultural workplace community in the heart of Sofia.

Life in Bulgaria

Relocating to Bulgaria opens the door to a rich, vibrant, and deeply rewarding lifestyle that continues to captivate expatriates from across the globe. Sofia, the capital city of Bulgaria, is a thriving cosmopolitan hub that beautifully blends centuries of history and culture with a modern, energetic urban atmosphere. Blessed with four distinct seasons, Bulgaria offers warm, sun-drenched summers perfect for exploring its stunning mountain landscapes, ancient Roman ruins, and charming Old Town neighbourhoods, alongside crisp winters ideal for world-class skiing in resorts such as Bansko and Borovets. Whether you are discovering the vibrant café culture of Vitosha Boulevard or hiking through the majestic Rila Mountains, Bulgaria delivers an extraordinary quality of life at a fraction of the cost of most Western European capitals.

Beyond its natural beauty, Bulgaria is renowned for its warm and welcoming people, its outstanding cuisine - from hearty shopska salads to slow-roasted meats and exquisite local wines - and its rapidly growing international professional community. The cost of living in Bulgaria is remarkably affordable, meaning your competitive salary will go significantly further here than in most other European destinations, giving you more freedom to explore, travel, save, and truly enjoy life. For Norwegian-speaking professionals in search of exciting jobs in Bulgaria, the combination of professional growth, financial reward, cultural richness, and adventure makes Sofia the ideal base for the next chapter of your career. Those actively exploring Norwegian-speaking jobs or the Norwegian Speaking Digital Trust and Safety Analyst position in Bulgaria will find that Bulgaria offers one of the most compelling relocation packages available in Europe today.
How to Apply

Are you ready to take the next step in your career and secure one of the most exciting Norwegian-speaking jobs available in Europe right now? Mercier Consultancy Group warmly invites all qualified Norwegian-speaking candidates to apply for this exceptional Norwegian Speaking Digital Trust and Safety Analyst position in Bulgaria today. Simply click the Apply Now button below to submit your application, and a dedicated member of our specialist recruitment team will be in touch promptly to guide you through the next steps. We look forward to welcoming you to the Mercier Consultancy Group family and helping you embark on a truly outstanding new adventure in Bulgaria.