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Norwegian Customer Advisor for Lisbon Office
Publiseringsdato 29.07.2026
About the job Norwegian Customer Advisor for Lisbon Office
The Compensation & Benefits Package
Work Environment & Schedule
Key Responsibilities:
The Compensation & Benefits Package
- Base Salary: Typically around €1400/month.
- Bonuses: Performance bonuses of €100+ per month are commonly included.
- Meal Allowance: Usually around €150/month.
- Additional Perks: Health and life insurance from day one, language training, and often relocation packages for international hires.
Work Environment & Schedule
- Work Model: Positions typically start on-site in Lisbon (e.g., in the Sete Rios area) for initial training, with a transition to hybrid or remote work after 3 to 6 months.
- Schedule: Many accounts offer a Monday to Friday schedule (between 08:00 and 18:00).
- Accounts: Norwegian speakers often support major global client accounts-such as Beko appliances or leading global retail brands
Key Responsibilities:
- Provide high-quality customer support via inbound calls.
- Analyze and resolve customer inquiries efficiently.
- Provide clear information on administrative and technical topics (products, billing, etc.).
- Perform accurate data updates in internal systems.
- Escalate complex issues or calls to appropriate departments when necessary.
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